Terms of service

 

Terms of Service — Hair Naturally Beauty Supply

Last updated: [January 2026]

Welcome to Hair Naturally. By accessing or using our website, purchasing products, or interacting with our services, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Overview

This website is operated by Hair Naturally. Throughout the site, the terms “we”, “us”, and “our” refer to Hair Naturally. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

  • You must be at least 18 years old to use this site.
  • You may not use our products for any illegal or unauthorized purpose.
  • You may not transmit any worms, viruses, or harmful code.

Violation of these terms will result in immediate termination of your access to the Service.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

Credit card information is always encrypted during transfer over networks.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
Product descriptions, pricing, and availability may change at any time without notice.

5. Modifications to the Service & Prices

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue the Service at any time.

We are not liable for any modification, price change, suspension, or discontinuance.

6. Products or Services

Certain products may be available exclusively online.
Beauty and personal‑care items (including hair products, wigs, tools, and cosmetics) may have limited quantities and are final sale for hygiene and safety reasons unless defective.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Restrict orders that appear fraudulent or high‑risk

7. Accuracy of Billing & Account Information

We reserve the right to refuse any order.
You agree to provide current, complete, and accurate purchase and account information.

8. Shipping & Delivery

Shipping times are estimates and may vary due to carrier delays, inventory levels, or high‑volume periods.
Once an order is shipped, we are not responsible for:

  • Carrier delays
  • Lost or stolen packages
  • Incorrect addresses provided by the customer

Customers are responsible for tracking their packages and contacting the carrier for delivery issues.

9. Returns & Refunds

Due to the nature of beauty and hair products, all sales are final unless the item arrives damaged or defective.

To request a return for a defective item:

  • Contact us within 7 days of delivery
  • Provide photos and order details

We reserve the right to approve or deny return requests.

10. Third‑Party Tools & Apps

We may provide access to third‑party tools or apps (including payment processors, Shopify apps, and integrations).
We are not responsible for third‑party content, policies, or actions.

11. User Comments, Feedback & Submissions

If you send us reviews, suggestions, or submissions, you agree that we may use them without restriction.

You agree not to submit unlawful, abusive, or misleading content.

12. Personal Information

Your submission of personal information is governed by our Privacy Policy.

13. Errors, Inaccuracies & Omissions

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

14. Prohibited Uses

You are prohibited from using the site or its content for:

  • Illegal purposes
  • Harassment or discrimination
  • Uploading viruses or malicious code
  • Collecting personal information of others
  • Interfering with security features

15. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error‑free.

All products and services are provided “as is” and “as available.”

16. Limitation of Liability

Hair Naturally is not liable for:

  • Any injury, loss, or damage from using our products
  • Shipping delays or carrier issues
  • Unauthorized access to your data
  • Any indirect, incidental, or consequential damages

17. Indemnification

You agree to indemnify and hold Hair Naturally harmless from any claim or demand arising from your breach of these Terms.

18. Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions remain in effect.

19. Termination

These Terms remain in effect unless terminated by either you or us.
We may terminate your access at any time for violating these Terms.

20. Entire Agreement

These Terms constitute the entire agreement between you and Hair Naturally regarding your use of the Service.

21. Governing Law

These Terms are governed by the laws of the United States and the State of Connecticut.